Welcome to our FAQ page! Here you will find answers to some common questions about purchasing and using our kitchen and bathroom products. If you do not find what you need here, please contact us at home@completehomesupplies.com.
How do I place an order? You can browse our product catalog, select the items you need, and add them to the shopping cart. Once you have made your selections, please go to the shopping cart, review the order details, and click Checkout. At the checkout page, fill in your shipping and payment information, confirm that they are correct, and submit the order.
Can I modify or cancel my order? Once an order has been submitted and is being processed, we may not be able to modify or cancel it. However, if you need to make changes to your order, please contact us as soon as possible through our customer service email at home@completehomesupplies.com and we will do our best to accommodate your needs.
What payment methods do you offer? We accept a variety of payment methods, including but not limited to credit cards, debit cards and PayPal. The specific available payment methods will be displayed on the checkout page.
How do I check the status of my order? You can log in to your account and click “My Orders” to check the latest status of your order. Additionally, once your order is shipped, you will receive a shipping notification via email with a tracking number that you can use to track your package.
What is your return policy? We offer a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days of receipt. Items must be returned unused and in their original packaging. For more details, please visit our Return Policy page.
How much does shipping cost? Shipping costs are based on your order amount and shipping address. You can see the exact shipping cost during checkout. Orders over a certain amount are eligible for free shipping.
What is the product warranty? All items we sell are covered by the manufacturer’s warranty. The length and coverage of the warranty varies by product type and brand. Please refer to the product description for specific warranty information.
How do I contact customer service? If you have any questions or need assistance, please contact us via email at home@completehomesupplies.com. Our customer service team will be happy to help you resolve your issue.
